Privacy Policy

Introduction

Regional Advantage Group Pty Ltd (ABN 52 695 328 780) operates the ICRI platform. This Privacy Policy explains what personal, organisational, and assessment data we collect, how we use it, and how we protect it. We aim to be clear and straightforward.

What We Collect

We collect information you provide when using the platform:

• Personal data: name, email address, phone number, and role
• Organisational data: business name, ABN, industry, and contact details
• Assessment data: responses to readiness assessments, capability information, and scoring outputs
• Usage data: how you use the platform, such as login activity and feature usage, to improve our services

How We Use Your Data

We use your data to operate the platform, deliver assessments, generate readiness scores and gap analyses, administer your account, and provide support. We may use aggregated and anonymised data for benchmarking and reporting. We do not sell your personal information.

Third-Party Services

We may use third-party services for hosting, analytics, and support. These providers are bound by confidentiality and data protection obligations. We do not share your personal or assessment data with third parties for marketing purposes.

Security

We take reasonable steps to protect your data, including secure hosting, access controls, and encryption where appropriate. For more detail, see our Security page.

Your Rights and Deletion

You may request access to, correction of, or deletion of your personal data. To make a request, contact us using the details below. We will respond within a reasonable time. Some data may need to be retained for legal or contractual reasons.

Contact

For privacy enquiries: Regional Advantage Group Pty Ltd, ABN 52 695 328 780, T: 02 9127 9844, E: hello@regionaladvantagegroup.com.au